IN THIS ISSUE:

• Featured Trainer
• TWC Certifies PEC Training Programs
• LEAN Management
• Top Courses and Upcoming Schedules

FEATURED TRAINER: ISABEL GARCIA

Have you ever attended a class where the trainer is high energy, vivacious, funny and can make the most boring topic seem interesting? If so, you may have been in one of Isabel Garcia's classes.

Isabel leads our team of desktop applications trainers at St. Edward's delivering high impact training in Microsoft Office, Project, Adobe products, SharePoint end user, HTML and web design.

St. Edward's guarantees all classes are lead by expert trainers who excel with a combination of technical knowledge and excellent interpersonal skills.

Ms. Garcia states, “You can have the most skilled software technician, but if they don’t know how to teach, the class can be a miserable experience for students. Trainers are key. Our professional trainers not only have the advanced technical knowledge, they also provide students with a fun environment conducive to learning at any skill level.”

As a full service training provider, we are dedicated to making your workforce more productive with training classes designed to get users to understand software and work most efficiently and effectively.

Visit our website for a list of these new classes, course outlines, and public class schedule. Or, contact an account representative for further details such as private class pricing, volume discounting, scheduling, and curriculum customization options.

PARTIAL LIST OF UPCOMING CLASSES

• ITIL V3 Foundations Certificate   REGISTER 6/17/09 or 7/14/09

• Windows Communication Foundation
  REGISTER 6/22/09

• Excel Pivot Tables
  REGISTER 7/1/09 or 8/5/09

• Managing and Maintaining Windows Server 2008 Active Directory Servers REGISTER 7/15/09

• Fast Track JEE With Servlets, JSP, JDBC & EJB
  REGISTER 7/13/09

• Updating your SQL Server 2005 Skills
  to SQL Server 2008
  REGISTER 6/29/09

COMPLETE CLASS
SCHEDULE

TWC CERTIFIES PEC JOB RE-SKILL PROGRAMS

The St. Edward’s University Professional Education Center job re-skill programs are designed to to help the Austin workforce become rapidly enabled to meet the demanding skills required in today’s job market. The following certification and certificate programs are some targeted programs approved by the Texas Workforce Commission which can provide you with necessary skills to help broaden your re-employment opportunities.

• MCDST – A+: Microsoft Certified Desktop Support Technician + A Plus IT Technician Fast Track

• MCTS: Microsoft Certified Technology Specialist - Windows Server 2008 Active Directory, Network Infrastructure and Applications Infrastructure Configuration Boot Camp (3 Certifications)

• IT Service Management - ITIL V3 Foundations Certificate Course

For more information on these programs call Teri Turner @ 512-346-8110 or email Terit@seupec.com

"A PERFECT TIME TO CHOOSE LEAN"
by Adil Dalal, PMP, CQE, MSME, MSEM

President Ronald Reagan said it best, “Recession is when a neighbor loses his job. Depression is when you lose yours.” Today, we all know that not only has recession taken deep roots but its far-reaching branches are causing a panic of global depression. What are our options? Should we maintain status quo or invest in technologies that could give us a shot at avoiding the painful path towards depression? According to quality guru, W. Edwards Deming, “It is not necessary to change. Survival is not mandatory.” Thus, it is clear that the choice is ours – we can choose to work our way out of this quagmire or we can choose to resign ourselves to whatever fate delivers.

Lessons from History
In the 1950’s, Toyota then a small Japanese company, faced a similar struggle and was on the verge of bankruptcy. It made the choice to survive. As they say the rest is history - Toyota not only survived but captured the global automotive market in 2006 and has been at the top ever since. Even today, when the ‘Big 3’and others in the automotive market are gasping for air under the strong currents of the economic crisis, Toyota is able to mitigate the impact significantly. One of the primary reasons for Toyota’s tenacity and superiority is the culture it has created within its entire value chain using a tool called Toyota Production System (TPS) or lean technology.

What is Lean Technology?
Lean technology is a philosophy of making a conscious choice to radically redefine and dynamically optimize strategy, systems, processes and services and add value to clients, employees and shareholders.

There are several companies globally who have benefited from Lean not only by leveraging millions of dollars in cost savings, but also in superior client retention, gaining a competitive advantage and developing a strong and lasting culture of continuous improvement.

Lean is now a universal term for a compilation of core operation and improvement tools and services that can help any organization continuously and rapidly improve in order to deliver products or services of the highest quality, at the lowest cost, in the shortest amount of time. Download entire article (pdf)

UPCOMING LEAN EVENTS
Lean Enterprise Technology Test Drive
June 24 - 3:00 - 5:00 p.m.
Lean Enterprise Certificate Program
July 15 - Sept. 16